
Kouichi, who is too reliable.
Come to think of it, there was such an incident…
At that time, it completely did not turn into work.
This is a different collage than the one I saw before…
Is there such a ridiculous story?
>>5
There must be enough to be a topic of conversation.
It’s the end of the cat society.
>>5
Wasn’t it because it became the Bulwark Festival last July?
Falcon Sensor
I wonder what happened with the compensation.
Why are there multiple collages on this page?
>>9
There must be a lot of material…
Kouichi-kun who can be identified is amazing…
There are really times like this around I/O, huh…
The engineer I imagined during my student days.
What I saw before was the one for Excel…
I can feel that it’s quite a well-organized site, with the ability to identify things by looking at the documents and Josuke having a good grasp of the flow.
I’m a complete amateur, but I can tell that both are capable.
The two of them are amazing to be able to do such detailed troubleshooting over the phone.
What keeps getting to me every time?
>>18
Society
It’s impressive that you’re thoroughly checking the crash dumps…
It says there are 8.5 million damaged units!
I’m not really that knowledgeable, but isn’t it pretty serious that the part being tested is bugged?
>>21
Is it getting pretty serious?
>>21
Well, I hate to say it, but from the perspective of those making it, bugs can occur in any system.
As long as it’s made by humans, mistakes will inevitably happen.
We can only prepare a system that can handle the assumption that some bugs will occur to a certain extent.
Even with people like this, mistakes happen…
The identification is too fast…
>>24
I wonder how long it would have taken in real life…
>>86
It seems that the problem area will be fixed in 1 hour and 18 minutes.
>>106
That’s fast.
Although the cause is software, when the fundamental issue is the business flow, it can be quite alarming.
There might be more, right?
From here, Koichi-kun will rush to the site to further address the problem.
Are you saying the arguments are different?
The tool I was using for verification was originally bugged.
Well, that makes me wonder about the verification so far…
The troubleshooting process has a bit of a stand battle vibe, doesn’t it?
I’m glad it wasn’t an error in a more troublesome area.
No… this is an incredibly troublesome error…
You’re the worst, Cloud Strife…
>>34
Not interested…
It’s nostalgic, isn’t it? This was the one that caused a huge mess at the airport.
It was quite an amusing incident that the security product CrowdStrike was the cause of the crash.
The verification part is important, but it is also the most difficult aspect.
Tests are conducted with the assumption that problems will arise, but whether that can address all issues is quite difficult to say.
Even if there were bugs in the sensors from past releases, there is a possibility that they could have bypassed the checking mechanism, so there may be potential bugs remaining regardless of which version you revert to…?
Since Japanese companies don’t have a very large share, was the uproar mostly at the airport?
It seems that in America, there has been a significant impact on administration and hospitals as well.
No matter how talented the people you gather or how strict you are, bugs will still occur…
>>39
There is a saying that even capable individuals will experience a 30% drop in efficiency after working over 10 hours a day for three consecutive days.
I’m becoming like Okuyasu while reading the thread images.
It’s amazing that it actually took only 62 minutes.
CROWDSTRIKE Platform Services Reasons to Choose CrowdStrike Resources Company Information Login Get Started Now It only takes 62 minutes to bring your business down. This is the average time it takes for attackers to infiltrate and move laterally within your network. Now that your data, reputation, and revenue are at risk, trust CrowdStrike, the pioneer in attacker intelligence. Let’s identify the attackers targeting your industry→
Is it about last year’s incident?
Engineers can have conversations like this so smoothly, huh?
>>43
It depends on the time and situation.
>>43
If it’s a system I’m used to, I’ve done things like having someone read out all the code values from the error log over the phone and then I communicate the solution through mental debugging a few times.
>>43
It can be done (people will be called).
>>78
Since the emergency situation has passed, we can only have a conversation if we both understand the content, otherwise there’s no point in talking…
Is today’s ETC failure related to something like this happening…?
>>46
It is definitely happening…
>>49
So today’s events will become a meme too…
(Kouichi-kun… you are really dependable.)
I think the scary thing about society is that a capable person is not always capable.
It seems that the ETC is supposed to start around 0:30 on the 6th, so it might be a night batch…
If you’ve been involved with the system for about five years, you can do it fairly well.
But most of the time, projects change, so there are many things that I can’t do on the spot.
I like this too.
It was the same with Mizuho Bank.
Just watching it on the news, even though it doesn’t directly affect me, makes my stomach hurt.
>>56
When you’re in the system business, you become more compassionate towards system failures, don’t you?
“I can’t help but think that there are people somewhere who are on the verge of dying while conducting research or writing report documents…”
>>56
It’s not Mizuho, but I was watching and thinking, “Oh, that’s tough,” when I found out that one of the causes was our company…
>>56
That’s right, 100% our company.
Mysterious footsteps following you.
Watching stories like this, I feel that even if they talk about measures to prevent recurrence, they only seem to function in a pinpoint manner.
>>59
That said, I can’t just not do it.
An engineer becomes a professional after creating a failure report, going to the client, and facing the consequences.
Are there actually any measures to prevent the recurrence of the situation depicted in the thread?
>>63
Multiplication of check mechanisms
Josuke is clever…
If we limit it to the phenomenon in the thread image, it was something that could have been prevented simply by preparing one PC in a test environment and running it.
Aren’t things like this supposed to be tested in actual environments in collaboration with users before being released?
Why are you suddenly testing in practical lessons and causing a big problem?
I wonder what happened with the compensation.
It’s easy to say that you should program in a way that always checks the number of parameters and the format for any program, but that increases costs accordingly…
Of course I’ll do a test or two.
It’s impossible to perfectly cover all test cases.
The one that scared me when it was posted during the New Year.
>>72
Spending time in the office to deal with the issues of the batch that failed during the end of the year and New Year for three consecutive years revives memories of that time for me.
I guess we should at least do something like a so-called integration test or comprehensive test…
>>73
Is there something you haven’t done?
>>81
It seems you’ve entered “…” which doesn’t contain any translatable content. Please provide a complete sentence or text for translation.
>>81
To reduce testing hours, it is not uncommon to handle minor adjustments at the unit level.
>>81
I’ll do it, but since I have to do the design, implementation, test documentation, and testing myself, you know…
>>73
I’m repeatedly told to make sure to do end-to-end testing…
I remember being surprised that most of the anonymous users in the threads at the time didn’t know about the method to boot in safe mode.
There are many responses that seem to not even understand the slang being used, so it’s strange for a forum that has a lot of older people.
>>74
Many of the unnamed people don’t have computers anymore.
It’s amazing how the sense of tension in approaching the truth comes through, even though I don’t understand the content at all.
If you are involved for a long time, you can understand the flow of the system and the parts that are strange.
On the contrary, it’s tough because even if I’ve only been involved a little, I’m expected to understand things under the assumption that I grasp them well.
Every time I hear about the bugs conveyed by my seniors that stop the customer’s line, and the fact that I can’t go home (for as many days as it takes) until I correctly verify the bug and production resumes, my stomach hurts.
Maybe the next collaboration will be ETC.
There can be countless unexpected stories, after all…
“Once it happens, people say, ‘Why didn’t you anticipate this?'”
Unless it’s the era of the Family Computer
Is there any benefit to compressing the year data down to two digits in modern times?
>>87
Not at all.
It’s just that since ancient times, there has been a system that has been in motion, and its remnants still remain…
>>92
I don’t like it…
Projects that aren’t made from scratch…
>>87
On the contrary, there is no particular necessity to expand, so it is left unattended.
>>95
There are many places where the mindset of “no curse from a god one doesn’t touch” is prevalent.
>>87
You can reuse the old input data as it is.
If you apply the conversion poorly, it might cause errors.
It’s undoubtedly educational to hear the reasons behind how someone managed to slip through…
It’s impressive how quickly the flow of mistakes comes to mind…
>>91
It’s from past experiences of system failures.
What is needed for the investment is courage! Friendship! Victory!
I think it’s great to have a culture of sharing examples of engineers.
Honestly, I have the impression that the stand battles are progressing with this level of understanding.
There are rarely companies that can spare personnel just to review that kind of code…
The scope of influence of the thread image is crazy worldwide.
If I were watching from the side, it would seem like these two don’t need me at all…
Mayday! But I’ve seen it several times.
Airplane accident caused by a program bug
Since CPUs, memory, and disks have become abundant, there are fewer situations where we need to tune everything very precisely.
It’s time for AI debugging.
>>109
It’s actually convenient for checking verification omissions.
The thread image makes me feel like “It’s a different world from mine…” but here it feels much closer and scary.
I hope that the ETC will be dealt with quickly and become a thing of the past…
As expected of Koichi-kun! (And also Jousuke)
The series of illustrations that makes you feel a bit smarter every time you see them.
Why does Excel automatically delete the leading zero?
>>114
I thought it was unnecessary…
>>117
At least listen before doing it… no, being asked every time would definitely be annoying…
>>117
Therefore, the code value should be a character + number type by attaching a character at the beginning, as it needs to be a numeric type.
>>114
You won’t pad the numbers with zeros, right?
Stop converting it automatically when I load the CSV!
>>125
“Have you started asking if I want to convert?”
I can’t understand a single word of what they’re saying, but I can tell that something amazing is happening and that these two are quite capable.
Are these two the highest level of security personnel on site?
Or are they the kind of people that can be found relatively easily at a company of that level?
>>118
Isn’t it that you can’t even join the company unless you reach this level…?
Kouichi, you are really a dependable guy.
It’s software for forms, not software for databases, like Excel.
In reality, we can’t really say that.
It wasn’t an urgent task, so after the blue screen, we went out for drinks with the team and had a good time.
Why is this collage type even using a proper font?!
Is the ETC still not restored? It’s quite something that it hasn’t been restored even after 19 hours.
I don’t know what kind of contract the SLA is, but this seems like a matter of damages compensation…
I remember there was such an incident…
I understood the reason, but all I can do is have a face that says, “So… what are you going to do?”
>>127
Let’s revert to the original for a moment, tweak the problematic content a bit, make it feel better, and then do it again.
A little bit, a little bit.
>>136
It’s not just a little; if it’s too much, it can induce a different bug, so if you’re going to do it, it’s best to unravel it little by little.
Ah… I’ve become unable to return to the original bug state…
>>164
When I messed up, I was overwhelmed by the urge to immediately run out of the office and jump off to commit suicide…
I wonder why ETC suddenly became like this now.
>>129
I heard it was released yesterday.
Well, there’s an eighty to ninety percent chance that’s the reason, so the person in charge is probably turning pale.
Excel’s bad point is turning off and on.
Is that why our company ID starts from 100 (the following serial number)…?
I wonder why that person tries to take the lead in opening CSVs even though they aren’t suited for it…
>>134
Well, if it can read it properly as it is, then it’s not unsuitable, but the formatting and alignment are not consistent, making it hard to read.
Do not convert.
It turns out that “kokero” is a common term.
I somehow thought our company was local.
If everyone around is capable, they will do something about it before it becomes a problem…
Function release today is explosive! It’s making my heart die~!!
Well, it’s a job like that, so do your best…
Isn’t it possible to roll back the ETC system as well?
>>142
There are cases where it should be possible, but a problem occurs.
>>142
Just because it happened today doesn’t mean the latest update is the cause…
It is clear that the latest update is the cause of the issue in the thread image, so investigating the cause is relatively easy.
I can understand Excel, but the thread images are too specialized and I don’t understand anything at all…
>>144
In summary, the usage parameters increased, but there was a bug in that, and there was also a bug in the testing mechanism used to verify it, which prevented detection.
So it was released and then it crashed…
I’m from Kyushu, so I don’t really understand, but is the ETC malfunction in the city that serious? Has logistics stopped?
>>146
It seems that someone said that a package that was supposed to arrive from Amazon today has changed to delivery unknown, so it appears there was an impact.
Both of you are too capable.
Even with these two, bugs still slip through.
>>147
There are also others besides these two.
These two have been together before.
My attitude towards society is to avoid creating ‘enemies’ such as troubles that make me pull my hair out or keep me awake at night, and I know that this is my own happiness…
>>148
I have recently come to realize that this job is not a “suitable job”…
The ETC issue has only progressed to the second or third frame so far…
>>149
In the first panel, by the time of the dialogue on the right, the cause has already been identified as the system department, so there is a possibility that it may not have even progressed to the first panel.
Despite not announcing major system changes internally at all.
We are looking for talented individuals to address the issues that frequently occur with our company system.
>>153
Not announcing it within the company…!?
Is that even possible???
It’s totally unrelated, but can’t something be done about the RTC system malfunction?
It’s hopeless that the part we were testing was messed up… Well, we should have done something about it…
“The skill and experience to quickly identify the cause of problems is not something that gets evaluated.”
>>158
It’s an experience that those who don’t mess up or participate in chaotic situations can hardly gain…
Is it pretty bad?
The device in the thread suddenly became one that repeatedly restarts and shows a blue screen endlessly, and I really felt like I wasn’t alive.
https://news.livedoor.com/article/detail/28502401/
It seems that you are working hard towards a comeback, but it feels like it will take some time.
Whether the contingency plan has not been developed or, if it has been, whether it has become a theoretical exercise…
Since I started working, I no longer get annoyed by emergency maintenance in games.
It’s really difficult to check whether completely reverting back to the previous version after identifying the cause will fix it, whether any other issues will occur, and if there are no other impacts beyond just this one.
I hadn’t been watching the news, so I had no idea about the ETC malfunction at all.
They’re doing something amazing like completely opening the toll booths with post-payment options…
Well, I guess there’s no choice but to do it like this…
>>168
The traffic was really bad.
I understand that post-payment procedures are incredibly cumbersome and that NEXCO doesn’t want to deal with it, but aren’t they being blamed for being a bit slow in their judgment?
Even if we roll back, if the DB definition has already been changed and data has been entered, rolling back can be really troublesome… It’s easier if it’s just the app modification though.
I kept it for you! Backup!
About 10 years ago, the same thing happened at Symantec, so the company affected is applying definition files with a one-day delay.
There should be many infrastructure SEs who have been made to design the same thing.
If the logistics stop, the economic losses will be beyond just highway tolls…
If there are such troubles arising from the revision of the already poorly received late-night discounts, the distribution side will definitely be furious.
It’s not just the traffic jam; there was an accident too…
Just imagining it gives me chills; a system that involves human lives is beyond my mental capacity…
How do you handle deferred payment?
>>177
It seems to be a document and a bank transfer.
How many people will pay seriously, and how seriously will NEXCO pursue it…?
I think this might be the reason, but let me verify it a bit more! The other party is angry, so hurry up and do it!? I don’t want to know what happens next!
As expected, there was indeed another bug occurrence.
I wonder what kind of strong mentality developers in charge of building systems for banks and national infrastructure have…
It’s different from what I saw before…
Because the cause is unknown, the staff other than NEXCO Central Japan will probably not be able to sleep for a while.
I’m going to throw Okuyasu into this workplace!